Make repeated work smaller
I reworked Cloud Functions and NestJS qualification flows by batching rule execution, reusing authentication tokens, and consolidating Firestore writes.
Less friction. Better workflows.
Onboarding, qualification, and lead routing across an embedded partner app, customer portal, and backend services.
- 01OnboardPartner & customer apps
- 02QualifyValidated service workflows
- 03RouteConfigurable distribution
The challenge
Qualification flows spanned several applications and services. Repeated backend operations slowed those flows, while different partners needed configurable ways to distribute leads.
What I built
Make routing configurable
I designed and implemented lead distribution with partner-specific routing and weighted allocation across providers.
Give AI output a contract
I integrated OpenAI models into a NestJS classification service with JSON response validation, error handling, request tracing, and automated API tests.
Connect the operational details
I delivered CRM document generation and e-signature workflows with live status updates, and integrated Cloud KMS encryption into applicant-data storage.
The outcome
Reduced repeated backend work and helped improve the path from lead to customer contact.
Performance, data protection, and predictable integration boundaries all matter in this work. My contributions cover both the user-facing flow and the services behind it. The descriptions here stay at the implementation-pattern level; partner rules and applicant data remain private.